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Furthermore, Preferred Partners will have demonstrated that they are aligned with Toyotas proprietary TSM (Toyota Service Marketing) process improvement philosophy and provide reliable, Europe-wide distribution and support.
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They must also assure excellent and reliable levels of service and support including a multi-market field force, regional training centres and telephone hot lines. Preferred Partners must supply products of the highest calibre, using state-of-the-art equipment to deliver superior results. Partners were chosen following rigorous testing procedures, based on a number of key criteria. Toyotas Body & Paint Preferred Partners programme is part of an ongoing process to improve still further the high standard of repair service delivered by the Toyota network across Europe. As Preferred Partners, Toyota strongly recommends that its European network of National Sales and Marketing Companies and Authorised Repairers work with these Partners to deliver the very best quality service to its customers. The pan-European initiative brings together 22 recommended partners, all of which supply high calibre products and offer superior results, as demanded by Toyota customers. Toyota launches Body & Paint Preferred Partner Programme enhancing repair service Toyota Motor Europe (TME) has announced the launch of a Body & Paint Preferred Partner Programme.